The BPO & Managed Services agentic AI playbook

How BPOs and managed service providers are scaling client solutions 10x faster with AI agents

Wonder how teams like Humach, a BPO for Fortune 1000 companies, deliver client services faster? AI agents.

With agentic AI, you can offer digital workers that scale on demand, handle complex workflows, and adapt to changing requirements.

This playbook shows BPOs how to:

  • Automate client operations
  • Scale research and analysis
  • Accelerate compliance and documentation

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Humach’s agentic AI journey

"Don’t pick a big name because they’ve got a big piece of the market. You need to future-proof.

Bruce Sharpe
Chief Product Officer, Humach

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Deliver services faster with AI for BPO

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